- Shipping & Returns
Shipping & Returns
Feline Drive uses the USPS for all shipping. Shipping is based on the dollar amount of your order and is a very close estimate of the actual shipping cost based on weight. Shipping charges are as follows:
$0.01 to $12.00 = $3.50 (Approx 1 yard - first class mail)
$12.01 to 25.00 = $4.50 (Approx 2 yards - first class mail)
$25.01 to 85.00 = $6.95 (Approx 3 to 8 yards - priority flat rate envelope)
$85.01 to $100.00 = $7.95 (Approx 9 to 10 yards - priority legal or padded flat rate envelope)
$100.01 to $199.99 = $8.95 (Approx 11 to 20 yards - priority regional rate box)
$200.01 and more = FREE
Our international shipping is temporarily down. Please contact us for shipping rates.
To return an item, notify me by email as soon as possible. I will accept a return up to 14 days after the item was delivered to you, so please get in touch within that time period.
If the return is due to my mistake, such as sending you the wrong item, or making a substantial error in the item description (such as giving the wrong size or color), I will refund the total cost of the item, including initial shipping and return shipping. If the item was part of a larger order with multiple items, the shipping portion for the return item will be calculated and refunded. In some cases,when the exact weight and shipping cost is known, I will be able to send you a prepaid shipping mailer for your item. Otherwise you will have to mail the item back to me (using the cheapest shipping, please) and I will then add that amount to your refund.
If the return is for any reason other than a mistake on my part, like you just changed your mind, or you thought you were getting something else because you didn't read the whole item description (and don't we do all do that sometimes!), then return shipping is your responsibility, and I will refund the cost of the item but not any of the shipping in either direction.
If you are shipping the item to me, please send it to: Cindy Coleman, Feline Drive, 327 McKay Road, Henryville, PA 18332.
For all returns, I am sure you will understand that I cannot refund an item that is not in the same condition as when you received it:
For fabrics, that means it cannot have been cut, torn, soiled, or laundered, and cannot smell of strong odors such as perfumes or cigarettes. If your cat sat on it and donated a little fur, that's ok, but no hairballs please!
Due to copyright restrictions, books, magazines, and patterns are NOT returnable/refundable, unless I sent you the wrong item.